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July 2008

Are You a High Opportunity Firm?
How to prepare for the new MOL-WSIB health and safety campaign

The Ministry of Labour (MOL) has replaced the High Risk and Last Chance initiatives with a single, combined program, using new criteria. Launched in April this year, the five-year high-opportunity program is intended to help the Workplace Insurance & Safety Board (WSIB) and MOL meet an aggressive goal on the
Road to Zero, which is to reduce lost-time injuries by 35 per cent over the next five years. Are you on the list?

In the next few months, 11,000 service sector workplaces with room for improvement in their health and safety performance, will be approached by one of Ontario’s three prevention partners: the Ontario Service Safety Alliance (OSSA), MOL or WSIB.


Hope for the carrot

If you’re one of the 11,000 firms identified as “high opportunity,” you want to hope you’re among the lucky ones whose letter comes from your designated health and safety association, the OSSA. This means you’re being offered a “carrot”—an opportunity to work voluntarily and collaboratively with OSSA professionals to build on the positive things you may already be doing to drive down injury rates at your firm. Take advantage of this invitation to fine-tune your health and safety system, and avoid reappearing on the list next year.


Prepare for the stick

If, however, your letter or visit comes from the MOL or WSIB, it means you could be facing MOL orders or a Workwell audit. If inspectors have already arrived at your door, the two most important things you can do are cooperate fully, and don’t procrastinate. Orders often have short deadlines, so invest whatever time and money is required to implement your fix, fast. See “Don’t walk this road alone,” below.


Avoid surprises

The criteria for selection uses WSIB data and rate groups that firms are already familiar with, so you can understand exactly how you are doing and why you have been approached; for example:
Overall injury and illness performance (as per lost-time and no-lost-time injury rates; claim costs; and growth in insurable earnings) in 2006;
A traumatic fatality in 2005 or 2006;
A record of safety incidents that is higher than that of the firm’s peer group; ;
An escalation of safety incidents year over year;
Claims associated with one or more of the four priority hazard areas.


Don’t walk this road alone

OSSA is your WSIB-approved provider of health and safety solutions. OSSA consultants have the experience and expertise you need to get out of trouble, and more important, help you build a durable health and safety culture in your organization. Call OSSA at 1-888-478-6772 or e-mail info@ossa.com.


Got Young Workers?
Ministry of Labour set to blitz firms with high-priority hazards

As part of its enforcement strategy, the Ministry of Labour (MOL) has launched a series of “blitzes” that will target firms most at risk for sector-specific hazards. MOL inspectors launched the first one—the “New and Young Worker Blitz”—in June 2008. It will, by its very nature, focus on service sector firms, which typically employ large numbers of young workers in the summer months. Be prepared for more blitzes on other hazards later this year and next.


What you need to know about the “New and Young Worker Blitz”

The statistics: Young workers are 24 per cent more likely to be injured on the job than other groups, particularly during the first few days of employment. They are a priority for the MOL because they:
Are often unable to recognize hazards;
Tend not to ask questions for fear of being considered “stupid”;
May not know about their workplace rights and responsibilities.



What’s under scrutiny: MOL inspectors are visiting establishments known to employ young workers, and will be checking that health and safety programs—including Joint Health and Safety Committees—are in place and functioning effectively. Potential hazard areas like ergonomics, material handling, machinery, electrical contact, slips and falls, working along, violence and other workplace-specific hazards are under special scrutiny.


Three things you can do
1. Prepare and comply: As an employer or supervisor, it is your legal responsibility to ensure that your workers perform their duties in accordance with the provisions of the Occupational Health & Safety Act—whether they’re brand-new, full-time, part-time, or temporary. Failure to do so could subject you to a fine or jail term, both of which are entirely avoidable. Find out what the MOL considers important: check out the MOL’s tips for supervisors for to-do lists, checklists and ideas.
2. Seek help: As a service sector enterprise, you are a member of the Ontario Service Safety Alliance (OSSA), your designated health and safety association. Call to find out how OSSA professionals can help you prepare for a possible MOL visit and protect your young workers.
3. Keep your eye on the horizon: The MOL has indicated it will provide advance warning of the blitzes on high-priority hazards it is planning for the coming months. OSSA will keep you informed via The Advocate e-newsletter; Safety Mosaic magazine (see new column called “Parting Words” that highlights young worker issues); and website: please stay tuned.


Heads Up on Heat Stress
Seasonal hazard is back on the radar

With record-setting temperatures already on the books this past spring, and with the Ministry of Labour (MOL)
raising the alarm on a seasonal hazard and killer called heat stress, it’s time for firms to remind employees how to recognize, assess and control over-exposure to high temperatures. Fortunately, you can select from a large library of excellent, readily available resources.


Who should be concerned

MOL inspectors take a dim view of firms whose operations require workers to be outdoors or working near high heat, but who don’t know the legislation and their legal obligations; for example, how long people are allowed to work in a place at a certain temperature, and the measures they have in place to prevent heat stress. Young people whose summer jobs require them to work outside at attractions, landscaping and golf courses are especially at risk.


Take the test

If an MOL inspector enters your workplace—particularly if you employ young and new workers (see “Got Young Workers?” above)—be prepared to demonstrate that:
Employees can recognize, assess and control hazards of working in the heat, its potential health effects, and how to apply First Aid procedures to assist co-workers
You are following exposure limits for your workplace.
You have measures in place to reduce heat exposure; for example, ventilation, insulating and reflective barriers.
Water is accessible to employees, and they’re following the rules about how often and how much they need to drink at certain temperatures.
Employees are wearing personal protective equipment, where appropriate, such as hats and light, porous clothing.

Check out these resources

Heat Stress Guideline (Ministry of Labour)
Prevent Heat Stress (Workplace Safety & Insurance Board)
Prevention Dynamics (search on heat stress)
Humidex Based Heat Response Plan (Occupational Health Clinics for Ontario Workers Inc.)
“Turning Down the Heat—Protecting Employees from Heat Stress,” available in OSSA’s summer edition of Safety Mosaic magazine, this July. Contact OSSA for a hard copy, or visit www.ossa.com.


What Accreditation Can Offer Your Firm
Firms who qualify gain competitive advantage

The Workplace Safety & Insurance Board (WSIB) is poised to roll out the voluntary Accreditation Program it
announced last year. The program will publicly recognize and provide other incentives to firms that meet a specific standard for superior health and safety management systems. Do you qualify? Here’s what you need to know.

The program is intended to encourage non-accredited workplaces to work toward the accreditation standard and champion health and safety in their industries, as well as encourage accredited workplaces to engage in continuous improvement.


How to qualify

To become accredited, Ontario workplaces must pass an audit to verify that they meet program requirements, including:
A health and safety management system in place for a minimum of 12 months.
Zero traumatic fatalities in the previous three years, including for contractors under the firm’s care and control.
A good record with the WSIB, Ministry of Labour and HRSDC.
No Workwell interventions at least 12 months prior to the application date.


Firms will retain their accreditation status for up to three years, but must conduct annual reviews at the 12 and 24 month anniversary dates, to demonstrate continuous improvement.

Benefits of participating

The WSIB will award accredited firms with: :
A certificate for display.
Approval to use WSIB accreditation logo on company letter head
A notation on clearance certificates indicating accreditation status.
Approval to post a banner/flag.
Posting of the firm’s name on the WSIB website.
A financial reward for accredited, Schedule 1 firms with an active payroll for the two prior years, and with superior performance.


Learn more

Plan to attend a WSIB information session on the new Accreditation Program on one of the following dates:
Thunder Bay - July 16, 2008, Valhalla Inn
Kingston - July 23, 2009, Radisson Hotel Harbourfront
Oshawa - August 12, 2008, Holiday Inn Oshawa
Sudbury - August 19, 2008, Quality Inn
Windsor - August 26, 2008, Casino Windsor Hotel

To register: accreditation@wsib.on.ca


Join a “Safety Group,” reduce injuries, and save money
OSSA expanding its Safety Group offering

The results are in: firms who join
safety groups have received rebate cheques of an average of 3.2 per cent of their annual WSIB premiums in 2006; typically see a reduction of over 20% in their injury frequency; and increase the potential for premium reductions. OSSA has begun recruiting for new safety groups to be launched across the province this fall. Interested firms can contact John Aird at (905) 614-3001 or jaird@ossa.com.


LEARNING FROM OTHERS

The Latest Health & Safety Violations for Service Sector Firms
Opportunities to learn from others

Every month, organizations take an entirely preventable hit on their bottom line when they are fined tens of thousands of dollars for violations of the Occupational Health and Safety Act that injure or kill Ontario workers. In recent weeks, one person died, three more were seriously injured, and countless people were put at risk in Ontario's service sector...


Is Your Storeroom Configured for Workplace Injuries?

Toys “R” Us, Hamilton, was fined $50,000 for a violation that resulted in the injury of a worker who climbed a 2.4-metre ladder to retrieve a tricycle in a box on a top shelf of a storeroom. Because of the large size of the box, the worker had to descend facing away from the ladder, without maintaining three points of contact with the ladder. This resulted in the worker losing balance, falling to the floor, hitting a clothing rack and suffering bruising and scratches. The company pleaded guilty to failing to provide information, instruction and supervision in the safe use of ladders, although such training was part of its health and safety program.

The point is...many organizations—retail, restaurants, resorts—have storerooms, and many put large items on the top shelves because they won’t fit on the lower shelves. The problem is, workers are required to have a three-point contact with the ladder—one hand and two feet—but if they’re carrying a bulky box that they can’t lift with one hand, they’re in immediate violation of the act. The answer: redesign shelves so the bottom shelves have more height. Put larger, heavier boxes on the bottom shelves, and lighter, smaller boxes on higher shelves.


It’s Not Enough to Provide Personal Protective Equipment

Patene Building Supplies Ltd., Guelph, was fined $55,000 for a violation involving a worker who sustained head injuries when he fell on a roof. The worker was wearing fall protection equipment when unloading shingles on the roof, but had not been provided with adequate fall protection training.

Horizon Construction Group Ltd., Nepean, and a sub-contractor hired by Brigil Homes, Gatineau, Quebec—both companies were fined a total of $133,000 for a violation involving a worker who suffered numerous injuries after falling nine to 11 metres from a roof when the beam being installed to support roof trusses gave way. The worker was not wearing fall protection. Both organizations were found guilty of failing—Brigil as a constructor, and Horizon as an employer—to ensure that the worker was adequately protected by at least one of the prescribed methods of fall protection.

The point is... providing workers with personal protective equipment isn’t good enough. Workers might wear their fall arrest vests, for example, but won’t actually tie them off. Health and safety is a multi-step process, and includes providing the equipment, whether it’s fall arrest gear, safety boots, or safety glasses; educating staff on the hazards and how to use the equipment; explaining why the rules are the rules; rigorously following up; and administering effective discipline if the rules are broken.


Build a Robust Health & Safety Program Around Machine Guarding

Zehrmart Limited, Chatham-Kent, was fined $75,000 for a violation involving an employee whose hand was pulled into the rollers while feeding balls of dough into a machine that flattened them into pizza crusts. The firm was convicted for failing to ensure that the in-running nip hazard of the machine was protected by a guard preventing access to a pinch point.

Fisher & Ludlow, a manufacturer of steel grating in Burlington, was fined $65,000 for a violation involving a worker whose finger was crushed when using a remote control device to manipulate a crane. The finger became caught between the grating and a hook used to attach the crane to the grates. The worker had reported a hand injury three days previously, and was using the non-dominant hand to operate the equipment. The organization was convicted for failing to take the reasonable precaution of providing work within the worker’s physical limitations.

Goodyear Canada Inc., Oshawa, was fined $55,000 for a violation involving a worker whose arm was broken after walking into the path of an electronic beam guard, stopping the machine’s operation. However, the electronic beam guard failed to prevent the machine from being restarted by an automatic start button. The worker pressed the button, and the worker’s arm was drawn into the machine at a pinch point and broken.

Ottawa Fibre L.P., an Ottawa manufacturer in Ottawa, was fined $70,000 for a violation involving a worker who sustained serious injuries after shutting off power to a machine so as to be able to perform maintenance on it, and a co-worker, thinking the work was complete, restored the power. The organization pleaded guilty for failing to ensure that a machine was equipped with a guard or other device to prevent access to a moving part.

The point is...if you have moving equipment or moving parts at your location—a mixer, conveyor belts, etc.—make sure your staff receive adequate training on guarding and on how to avoid pinch points.


Employers are responsible for training temps

Jumper Productions Ltd., a British Columbia-headquartered film production company on a Toronto film shoot, was fined $250,000 for violations involving the death of one worker and serious injury of another. Frozen granular sand and gravel materials covering an external stage softened in the sun, breaking away in large slabs and falling on top of two workers. The organization pleaded guilty to failing to ensure that the granular material was not left in a manner that would endanger a worker; that precautions were taken; and that every worker wore protective head gear.

The point is...these were contract workers, yet the organization who hired them was just as responsible for providing personal protective equipment and training as they are for their regular workers. Contract or temporary workers are particularly vulnerable: they’re often new to the work environment and don’t have built-in knowledge of the hazards.




Ontario Service Safety Alliance
5110 Creekbank Road, Suite 500,
MISSISSAUGA, ONTARIO, L4W 0A1
Client Services Line: 1.888.478.OSSA
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